Headfirst FAQs

Click each question to expand & scroll down for more!

Here you’ll find answers to our most frequently asked questions related to:

interviewing & hiring

onboarding & pre-camp training

seasonal team payroll

🏆 Professional Sports Camps

During the summer, payroll is processed biweekly (i.e., every other week) for each unit.

Summer 2025 Schedule

Work Period (Monday – Sunday)Pay Date (Friday)
May 26 – June 8June 13
June 9 – June 22June 27
June 23 – July 6July 11
July 7 – July 20July 25
July 21 – August 3August 8
August 4 – August 17August 22
August 18 – August 31September 5

Please note there is a one-week delay between the compensation earned for the current week’s work and the pay received.

In other words, each paycheck will not include the current week’s work; instead your compensation includes the pay earned during the two weeks immediately before the current week.

  • For example, the payroll running on Friday, July 11 will be for work done during the weeks of June 23 and June 30. 

Please see the other FAQs for more insight on the methods and schedule.

You’ll use your WhenIWork (WIW) ID to clock in and out daily on the camp iPad. This is generated by Headfirst and assigned to you. After you are invited to the workplace, you’ll find it in your profile.

In the app, go to Menu > Profile & Settings > Employee ID.

  • Android: located under your name
  • iOS: located below your name, email, phone

>> Click here for the WIW FAQ with screenshots.

If you do not see an ID in your profile, you can clock in/out with your email. But the WIW ID is faster!

☀️ Summer Camps

You’ll use your WhenIWork (WIW) ID to clock in and out daily on the camp iPad. This is generated by Headfirst and assigned to you. After you are invited to the workplace, you’ll find it in your profile.

In the app, go to Menu > Profile & Settings > Employee ID.

  • Android: located under your name
  • iOS: located below your name, email, phone

>> Click here for the WIW FAQ with screenshots.

If you do not see an ID in your profile, you can clock in/out with your email. But the WIW ID is faster!

✔️ Hired Team Members

You’ll use your WhenIWork (WIW) ID to clock in and out daily on the camp iPad. This is generated by Headfirst and assigned to you. After you are invited to the workplace, you’ll find it in your profile.

In the app, go to Menu > Profile & Settings > Employee ID.

  • Android: located under your name
  • iOS: located below your name, email, phone

>> Click here for the WIW FAQ with screenshots.

If you do not see an ID in your profile, you can clock in/out with your email. But the WIW ID is faster!

💸 Hours & Payroll

During the summer, payroll is processed biweekly (i.e., every other week) for each unit.

Summer 2025 Schedule

Work Period (Monday – Sunday)Pay Date (Friday)
May 26 – June 8June 13
June 9 – June 22June 27
June 23 – July 6July 11
July 7 – July 20July 25
July 21 – August 3August 8
August 4 – August 17August 22
August 18 – August 31September 5

Please note there is a one-week delay between the compensation earned for the current week’s work and the pay received.

In other words, each paycheck will not include the current week’s work; instead your compensation includes the pay earned during the two weeks immediately before the current week.

  • For example, the payroll running on Friday, July 11 will be for work done during the weeks of June 23 and June 30. 

Please see the other FAQs for more insight on the methods and schedule.

You’ll use your WhenIWork (WIW) ID to clock in and out daily on the camp iPad. This is generated by Headfirst and assigned to you. After you are invited to the workplace, you’ll find it in your profile.

In the app, go to Menu > Profile & Settings > Employee ID.

  • Android: located under your name
  • iOS: located below your name, email, phone

>> Click here for the WIW FAQ with screenshots.

If you do not see an ID in your profile, you can clock in/out with your email. But the WIW ID is faster!

Don’t see what you’re looking for here? Submit a question to the Talent Helpline.