Headfirst FAQs
Click each question to expand & scroll down for more!
Here you’ll find answers to our most frequently asked questions related to:
interviewing & hiring
onboarding & pre-camp training
seasonal team payroll
🏆 Professional Sports Camps
You’ll use your WhenIWork (WIW) ID to clock in and out daily on the camp iPad. This is generated by Headfirst and assigned to you. After you are invited to the workplace, you’ll find it in your profile.
In the app, go to Menu > Profile & Settings > Employee ID.
- Android: located under your name
- iOS: located below your name, email, phone
>> Click here for the WIW FAQ with screenshots.
If you do not see an ID in your profile, you can clock in/out with your email. But the WIW ID is faster!
☀️ Summer Camps
During the summer, payroll is processed biweekly (i.e., every other week) for each unit.
Summer 2025 Schedule
| Work Period (Monday – Sunday) | Pay Date (Friday) |
|---|---|
| May 19 – June 1 | June 6 |
| June 2 – June 15 | June 20 |
| June 16 – June 29 | July 4 |
| June 20 – July 13 | July 18 |
| July 14 – July 27 | August 1 |
| July 28 – August 10 | August 15 |
| August 11 – August 24 | August 29 |
Please note there is a one-week delay between the compensation earned for the current week’s work and the pay received.
In other words, each paycheck will not include the current week’s work; instead your compensation includes the pay earned during the two weeks immediately before the current week.
- For example, the payroll running on Friday, July 4 will be for work done during the weeks of June 16 and June 23.
Please see the FAQs for more insight on the methods and schedule.
You’ll use your WhenIWork (WIW) ID to clock in and out daily on the camp iPad. This is generated by Headfirst and assigned to you. After you are invited to the workplace, you’ll find it in your profile.
In the app, go to Menu > Profile & Settings > Employee ID.
- Android: located under your name
- iOS: located below your name, email, phone
>> Click here for the WIW FAQ with screenshots.
If you do not see an ID in your profile, you can clock in/out with your email. But the WIW ID is faster!
✔️ Hired Team Members
You’ll use your WhenIWork (WIW) ID to clock in and out daily on the camp iPad. This is generated by Headfirst and assigned to you. After you are invited to the workplace, you’ll find it in your profile.
In the app, go to Menu > Profile & Settings > Employee ID.
- Android: located under your name
- iOS: located below your name, email, phone
>> Click here for the WIW FAQ with screenshots.
If you do not see an ID in your profile, you can clock in/out with your email. But the WIW ID is faster!
💸 Hours & Payroll
During the summer, payroll is processed biweekly (i.e., every other week) for each unit.
Summer 2025 Schedule
| Work Period (Monday – Sunday) | Pay Date (Friday) |
|---|---|
| May 19 – June 1 | June 6 |
| June 2 – June 15 | June 20 |
| June 16 – June 29 | July 4 |
| June 20 – July 13 | July 18 |
| July 14 – July 27 | August 1 |
| July 28 – August 10 | August 15 |
| August 11 – August 24 | August 29 |
Please note there is a one-week delay between the compensation earned for the current week’s work and the pay received.
In other words, each paycheck will not include the current week’s work; instead your compensation includes the pay earned during the two weeks immediately before the current week.
- For example, the payroll running on Friday, July 4 will be for work done during the weeks of June 16 and June 23.
Please see the FAQs for more insight on the methods and schedule.
You’ll use your WhenIWork (WIW) ID to clock in and out daily on the camp iPad. This is generated by Headfirst and assigned to you. After you are invited to the workplace, you’ll find it in your profile.
In the app, go to Menu > Profile & Settings > Employee ID.
- Android: located under your name
- iOS: located below your name, email, phone
>> Click here for the WIW FAQ with screenshots.
If you do not see an ID in your profile, you can clock in/out with your email. But the WIW ID is faster!